PRIVACY POLICY

Effective Date: 10/03/2025

1. Introduction

Welcome to Ludo11 NOVACODE TECHNO SOLUTIONS PRIVATE LIMITED. By ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our Ludo gaming application (the "App").

2. Information We Collect

When you use our App, we may collect the following types of information:

a. Personal Information:

• Name, username, and profile details.
• Email address and phone number (if required for login or support).
• Payment details (if in-app purchases are available).

b. Non-Personal Information:

• Device information (e.g., model, OS version, unique device identifiers).
• Gameplay statistics and user behavior within the App.
• IP address and location data (if enabled by the user).
• Crash logs and performance analytics.

3. How We Use Your Information

We use your information to:

• Provide and improve the App's functionality.
• Enable multiplayer gameplay and user interactions.
• Offer personalized content, rewards, and game progress tracking.
• Process payments for in-app purchases (if applicable).
• Ensure security, detect fraud, and comply with legal obligations.
• Send important notifications, updates, or promotional content (if consent is provided).

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

• With Service Providers: Third-party services (e.g., analytics, cloud storage, payment gateways) that assist in running the App.
• For Legal Reasons: If required by law, court order, or to protect the rights and safety of users and the company.
• With Other Players: Limited profile information may be visible to other players in multiplayer games.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage users to take precautions, such as using strong passwords and keeping their devices secure.

6. User Rights & Choices

Depending on your location, you may have the following rights:

• Access & Update: View and modify your personal information.
• Delete Account: Request deletion of your data.
• Opt-Out: Disable targeted advertising and promotional emails.
• Restrict Processing: Limit how we use your data.

To exercise these rights, contact us at contactludo11.live@gmail.com

7. Third-Party Links & Services

Our App may contain links to third-party services. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before providing any information.

8. Children's Privacy

Our App is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe we have mistakenly collected such data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the "Effective Date" at the top of the page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
Email: contactludo11.live@gmail.com

By using this App & Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by Ludo11. Ludo11 reserves the right to share, disclose and transfer information collected hereunder with its own affiliates. In the event Ludo11 sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to Ludo11 for disclosure and transfer of information to such third parties. Further, Ludo11 reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of Ludo11.