WITHDRAWAL POLICY
We are committed to providing a seamless and secure withdrawal experience for all our users. This Withdrawal Policy outlines the rules, requirements, and procedures for withdrawing funds from your LUDO11 account.
1. Eligibility for Withdrawal
- Users must have a fully verified account (KYC completed).
- Withdrawal is only allowed from winnings funds.
- Any bonus money may be subject to wagering requirements before withdrawal.
2. Withdrawal Methods
- Bank Transfer
- UPI / Paytm / Google Pay / PhonePe
3. Minimum & Maximum Withdrawal Limits
- Minimum withdrawal amount: ₹100
- Maximum withdrawal amount per transaction: ₹50,000
4. Processing Time
- E-wallets & UPI: Instant to 24 hours.
- Bank Transfers: 1–5 business days.
5. Verification Requirements
- PAN card, Aadhaar, or any government-issued ID.
- Bank statement or UPI details (for bank transfers).
6. Withdrawal Fees
- No fees for certain withdrawal methods
7. Bonus & Wagering Requirements
- Any bonus winnings might require a minimum wagering requirement before they can be withdrawn.
- Specific wagering requirements will be stated in the terms and conditions of each bonus or promotion.
- Failure to meet wagering requirements may result in the forfeiture of bonus funds.
8. Withdrawal Processing
All withdrawal requests are subject to review by our finance team. In some cases, additional verification may be required to process your withdrawal. We reserve the right to request additional documentation to confirm your identity or payment details before processing withdrawals.
9. Withdrawal Restrictions
LUDO11 reserves the right to limit or delay withdrawals in cases of suspected fraud, violation of our terms of service, or incomplete verification. All withdrawals must be made to accounts or payment methods registered in the name of the account holder.
10. Contact Information
If you have any questions or concerns regarding your withdrawal, please contact our customer support team through the contact us section on our website.